Initiate a Return or Exchange

If you would like to return or exchange a robe, please contact us and we will create a shipping label for you.

Some FAQ's

These are the things we get asked about sometimes.

The Robes

  • All of our robes are produced in Los Angeles, CA.

  • We source our fabrics from a handful of suppliers here in the USA, and a few from other parts of the world. The fabrics we source for our robes are known as deadstock fabrics, meaning we are buying from existing stock and not producing new materials.

  • We offer most of our robes in two sizes - standard and extended.
    Standard size fits up to dress size 12-14 and/or a large XL
    Extended size fits up to dress size 32 and/or a 4XL

  • We recommend hand washing with cold water, then hang dry.

    For a more detailed look at how to best care for your robe check out our post called How to Care for Your Bathrobe: The Ultimate Robe Care Guide

  • At this time we are not able to accommodate customizations of our robes.

  • They sure do! Two wonderful pockets, perfect for your phone, or some snacks.

  • Yes! Our robes are popular birthday, holiday, and self-care gifts — with packaging ready for gifting.

  • You bet. Highway Robery designs robes stylish enough for food runs and Zoom calls alike.

Shipping

  • Shipping within the USA is free. We use USPS, FedEx, and UPS Ground, and it will typically take 1-5 business days for your robe to arrive.

  • We sure do! We will ship anywhere outside the USA for a flat rate of $25.

  • Typically, orders are shipped within 24 hours of being placed on our site. This obviously does not apply to pre-orders. Orders placed over the weekend will ship out the following Monday. During the holidays please allow extra time for your order to ship.

Returns + Exchanges

  • Robes may be returned or exchanged within 30 days of purchase. Highway Robery pays for domestic shipping to your door and will cover the cost of one return or exchange.

    If you would like to return or exchange a robe, please contact us and we will create a shipping label for you.

    Robes must be unworn, unused and unwashed in order to return or exchange. Obviously you're free to try them on :)

  • If you live outside of the USA, you are responsible for shipping charges for the return. Please email us and we will give you instructions for where to send your robe back.

Wholesale + Collaborations

  • While we are not set up specifically for wholesale, we have worked with some retailers over the years. We typically are able to offer a bulk discount, depending on the size of the order.

  • We do! We have worked with some great companies in the past to create robes for their businesses. Please contact us and we can tell you more.